Systems Administrator

This is a hands-on role that will help us manage the networking infrastructure, hardware, software, and related operations. Other responsibilities include coordinating with service providers, carrying out routine and breakdown repairs, hardware procurement and maintenance, and making sure that everything is in place so that the software development teams can work efficiently and effectively. The chosen candidate will be entrusted with the following tasks.

• Provide 24×7 support for issues related to the network availability and any issues related to systems in operation 
• Attend any service requests generated promptly so that the development teams can work without any delays 
• Administration and maintenance of systems, including but not limited to SaaS products such as Google Workspace, Microsoft 365, Azure Cloud, Amazon Web Services, EDR systems, code version/repository management tools, and next-generation hardware firewalls. The individual must demonstrate proficiency in configuring, managing, and troubleshooting these platforms to ensure smooth operational workflows
• Assist with design and maintenance of network architecture, cloud applications and internal hardware setups
• Contribute when defining company IT policies and follow up to make sure policies are adhered to at all times
• Perform daily operational activities around monitoring and maintenance of production systems
• Maintain the long life of hardware equipment by performing regular maintenance of the office hardware
• Identify growth and scalability concerns and recommend a correct course of action
• Work with internal teams to help address reliability and availability related issues
• Setup and maintain backup support for server and workstation infrastructure, installed systems, and any third party tools used at the office
• Make sure all systems have adequate security procedures in place. Recommend solutions to potential problems and take preventive actions in a timely manner
• Research, install, and maintain new applications and systems
• Coordinate with service providers, carry out routine and breakdown repairs, and maintain the overall office operational hardware to facilitate software development teams to work efficiently and effectively 
• Maintain the office hardware inventory, assess the shortfalls, and make prompt purchases to replenish it in a timely manner
• Position involves working on systems administrative tasks on multiple locations in Sri Lanka

• A strong desire for a career in systems administration
• 2+ years of experience in a similar capacity in the IT industry
• Experience in following and maintaining ISO 27001 compliance standards
• Knowledge of current trends in cloud computing and digital security vulnerabilities 
• A passion for working with people and meticulously following up on tasks
• A responsible and committed individual who takes pride in the end results
• An out-of-the-box thinker with a strong “problem solving” ability
• Any certifications related to networking and cloud computing (AWS, Azure, GCP) will be an added advantage

• Ability to understand, adapt, initiate, implement processes, and operate in a changing and sometimes undefined environment
• Analytical thinking and planning, communication, problem-solving, good judgment, and the ability to influence others positively is required
• Ability to effectively communicate even when the information is sensitive/difficult
• Demonstrate the ability to multitask, manage multiple projects, prioritize, and meet deadlines in a fast-paced environment
• Ethical, Courageous, Transparent, Imaginative, Candid, and Responsible

Compensation: A highly attractive compensation package pegged to the US dollar awaits the right individual.

Calcey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.